Epiphany IP Solutions Private Limited (“Epiphany”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly, fairly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit epiphanyipsolutions.com, submit an enquiry, communicate with us, apply for a position, subscribe to communications or otherwise interact with us through the website.

This Policy applies to information collected through the website and related communications. Information received in connection with a formal client engagement may also be governed by the applicable engagement agreement, confidentiality obligations and professional requirements.

The website is operated by:

Epiphany IP Solutions Private Limited
Neil Rao Towers, 7th Floor
Plot 117, Road 3, EPIP Phase 1
Whitefield, Bengaluru 560066
Karnataka, India

Email: privacy@epiphanyipsolutions.com
Telephone: +91 99 8630 6333 / +91 96 6360 0755

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact information, such as your name, email address, telephone number, country, organisation, job title and preferred method of contact.
• Enquiry and communication information, including the contents of website forms, emails, messages, meeting requests and other information you voluntarily provide.
• Professional and matter information, where relevant to an enquiry or engagement, including business details, inventor or applicant information, ownership information, technical or commercial material, project details, billing information and information needed for conflict, engagement or compliance checks.
• Recruitment information, including your résumé or curriculum vitae, employment history, education, qualifications, professional registrations, work samples, availability, references and information provided during the recruitment process.
• Website and device information, such as IP address, browser and device type, operating system, referring page, pages visited, access date and time, approximate location derived from IP address, website interactions, security logs and diagnostic information.
• Cookie and preference information collected through cookies and similar technologies used for website functionality, security, preferences, analytics or other purposes described in our Cookie Policy.

Important confidentiality notice
Please do not submit confidential technical information, unpublished invention details, client documents or other sensitive material through the general website form. We can arrange an appropriate confidential channel after the initial contact.

• directly from you through website forms, email, telephone, meetings or other communications;
• when you apply for a position or submit professional information;
• automatically through cookies, server logs and website technologies;
• from your employer, organisation, professional contacts or referral sources;
• from publicly available professional sources; or
• from service providers acting on our behalf.

We may use personal data to:

• respond to enquiries and understand the assistance being requested;
• arrange introductory discussions and communicate with prospective clients or professional partners;
• prepare proposals, estimates, engagement documents and project plans;
• conduct appropriate conflict, identity, compliance or risk checks;
• provide, manage and improve services and professional relationships;
• administer active or prospective matters, including communications, records, billing and support;
• process job applications and manage recruitment;
• operate, secure, troubleshoot and improve the website;
• measure website performance and understand how visitors use the site, where permitted;
• maintain business, legal, financial and security records;
• prevent misuse, fraud, unauthorised access or security incidents;
• comply with applicable legal, regulatory, contractual and professional obligations;
• establish, exercise or defend legal rights; and
• send professional updates, event information or marketing communications where you have requested them or applicable law otherwise permits.

We will not use personal data for a materially unrelated purpose without providing an appropriate notice or obtaining consent where required.

Depending on the circumstances and applicable law, we may process personal data:

• with your consent;
• to take steps at your request before entering into an engagement or other agreement;
• to perform an engagement or other agreement;
• for permitted or legitimate business purposes that do not override applicable privacy rights;
• to comply with a legal, regulatory, contractual or professional obligation; or
• to protect information security, legal rights and the interests of Epiphany, our clients or others.

Where processing is based on consent, you may withdraw that consent by using the contact details in Section 16. Withdrawal will not affect processing already lawfully carried out.

We may disclose personal data only where reasonably necessary to:

• Epiphany personnel who require the information for an authorised purpose;
• Evergreen Valley Law Group (EVLG), where relevant to a United States enquiry or engagement;
• foreign associates, patent agents, attorneys, translators, search providers, filing providers or other specialists involved in an authorised matter;
• website hosting, email, cloud-storage, document-management, customer-relationship, analytics, cybersecurity and IT-support providers;
• payment, accounting, audit, insurance and professional-advisory providers;
• government, judicial, regulatory or law-enforcement authorities where disclosure is required or permitted by law; or
• a successor organisation in connection with a lawful merger, reorganisation, transfer or similar corporate transaction.

• Service providers are expected to process personal data only for authorised purposes and subject to appropriate confidentiality, security and data-protection obligations.

• We do not sell personal data or provide it to third parties for their independent direct-marketing purposes.

Epiphany works with clients, professional partners and service providers in multiple jurisdictions. Personal data may therefore be accessed, stored or processed outside the country in which it was collected.

Where required, we use contractual, organisational or other appropriate safeguards intended to protect personal data during such transfers. The privacy and professional obligations applicable to a formal client matter may also be addressed in the relevant engagement documentation.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, contractual, professional, security and record-keeping requirements.

As a general guide:

Information may be retained for longer where necessary for litigation, regulatory requests, legal holds, fraud prevention, security investigation or the protection of legal rights.

We use reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration, disclosure or misuse. These measures may include access controls, authentication, secure hosting, backups, encryption where appropriate, malware protection, logging, confidentiality obligations and restrictions on access according to business need.

No internet transmission or storage system is completely secure. We therefore cannot guarantee absolute security.

Depending on your location and the law applicable to the processing, you may have the right to:

• obtain information about how your personal data is processed;
• request access to personal data held about you;
• request correction or completion of inaccurate or incomplete data;
• request erasure of data that is no longer required, subject to applicable exceptions;
• withdraw consent where processing is based on consent;
• object to or request restriction of certain processing where applicable;
• request portability where applicable;
• opt out of marketing communications;
• raise a grievance or complaint;
• nominate another person to exercise rights where applicable; and
• complain to the relevant data-protection authority.

To exercise a right, contact privacy@epiphanyipsolutions.com. We may need to verify your identity before acting on a request. Certain rights may be limited where retention or processing is required by law, contract, professional duty or the establishment or defence of legal claims.

We may send newsletters, event invitations or professional updates only where permitted by applicable law. You may unsubscribe by using the unsubscribe link in an email or by contacting privacy@epiphanyipsolutions.com.

Withdrawing from marketing communications will not prevent us from sending service, security or administrative communications concerning an existing relationship.

The website may use strictly necessary, functional, analytics or similar technologies. Necessary cookies support website operation and security. Other cookies may remember preferences, help us understand website performance or support additional functions.

Where required, non-essential technologies will be activated in accordance with the choices made through the website’s cookie-preference facility. You can review or change your choices through the “Cookie Settings” link in the website footer.

Further details, including the cookies and providers currently used, are available in our Cookie Policy.

The website may contain links to third-party websites, platforms or services. Epiphany does not control the privacy practices of those third parties. You should review the relevant third party’s privacy notice before providing personal data.

The website is intended for business and professional users and is not directed to children. We do not knowingly seek personal data from children through the general website. If we learn that such data has been provided without appropriate authority, we will take reasonable steps to remove it, subject to applicable requirements.

We may update this Privacy Policy to reflect changes in legal requirements, website functionality or data-handling practices. The revised version will be published on this page with an updated “Last updated” date. Material changes may also be communicated through an additional notice where appropriate.

Questions, privacy requests, or grievances may be addressed to:

Privacy Contact / Grievance Officer
Epiphany IP Solutions Private Limited
Neil Rao Towers, 7th Floor
Plot 117, Road 3, EPIP Phase 1
Whitefield, Bengaluru 560066
Karnataka, India

Email: privacy@epiphanyipsolutions.com

We will acknowledge and address requests within a reasonable period and in accordance with applicable law.